Residents and care plans
One living record per resident: care plans, risk assessments, reviews and daily notes, all linked together.
CARE COMMAND OS
The operating system for UK care homes
CareCommandOS connects residents, care plans, risk assessments, audits, incidents, staff compliance, documents and governance into one living record — across a single home or a whole operator.
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Screens shown with example data only.
WHY CARE COMMAND OS ?
Your care home shouldn’t run across disconnected systems
Different parts, one smarter whole — your people, processes and records brought together into a single connected care record.
TODAY
- Care plans in one placeSeparate from everything they depend on.
- Audits somewhere elseFindings that never reach the floor.
- Staff records in foldersTraining and checks tracked by hand.
- Actions on spreadsheetsOwners, dates and progress drift.
- Evidence assembled at inspectionWeeks of chasing paperwork.
CareCommandOS
ONE CONNECTED CARE RECORD
CareCommandOS connects them.
WITH CARECOMMANDOS
- One connected recordResidents, care plans, risks, audits, incidents and documents linked together.
- Clear actionsEvery finding becomes an owned, dated task, tracked through to verified closure.
- Answers from CareCommandAIAsk in plain English and get an answer built only from records you are allowed to see, with the source cited.
- Joined-up teamsCareCommandIM and Communications Boards spread changes and lessons learned across every home.
- Governance and oversightLive assurance and inspection-ready evidence across a single home or a whole operator.
- SAFER CAREReduce risk, improve outcomes
- HAPPIER TEAMSGive staff the tools they need
- STRONGER COMPLIANCEBe inspection ready, with confidence
- A BRIGHTER TOMORROWBetter care, for every resident
One record, from the floor to the boardroom.
WHAT’S INSIDE
Everything connected
Ten parts of running a care home, in one place.
Audits and CQC evidence
Run audits, raise actions, attach evidence and track every finding through to verified closure.
Incidents and governance
Report incidents, progress them step by step and roll findings up into governance indicators.
Staff compliance
Training, competencies and documents with expiry tracking, chase-up tasks and secure file storage.
CQC Compliance
Every key question scored from your live records, so you always know what evidence exists and what needs attention.
Reports
Board-ready reporting drawn straight from the record, with an export pack for meetings and inspections.
CareCommandAI
Ask a question in plain English and get an answer built only from the records you are allowed to see.
Communications Board
Share changes and lessons learned with a whole home, or with every home across the operator.
CareCommandIM
Instant messaging for senior colleagues across the operator, kept inside CareCommandOS.
Archive and retention
Closed records are held read-only and removed automatically once their retention period has passed.
01
Residents and care plans
One living record per resident: care plans, risk assessments, reviews and daily notes, all linked together.
- Care plans and risk assessments in one place
- Review dates chased automatically
- Photos, notes and history on every resident
02
Audits and CQC evidence
Run audits, raise actions, attach evidence and track every finding through to verified closure.
- Your own audit templates, scored automatically
- Findings become tasks with owners and dates
- Evidence attached to the audit it belongs to
03
Incidents and governance
Report incidents, progress them step by step and roll findings up into governance indicators.
- Step-by-step incident progression
- Governance indicators against your targets
- Trends ready for your quality meetings
04
Staff compliance
Training, competencies and documents with expiry tracking, chase-up tasks and secure file storage.
- Training and competency expiry at a glance
- Upload certificates from a phone camera
- Warnings, supervisions and documents on file
05
CQC Compliance
Every key question scored from your live records, so you always know what evidence exists and what needs attention.
- Safe, Effective, Caring, Responsive and Well-led scored live
- Each indicator opens the records behind the figure
- Targets you set, with clear action-required flags
Scores shown are CareCommandOS internal compliance indicators generated from your own records. They are not CQC ratings, judgements or assessments, and carry no regulatory status.
06
Reports
Board-ready reporting drawn straight from the record, with an export pack for meetings and inspections.
- Falls, reviews, audits and overdue work in one view
- Resident changes by theme, month by month
- Export a full evidence pack in one click
07
CareCommandAI
Ask a question in plain English and get an answer built only from the records you are allowed to see.
- Every answer cites the record behind it
- Dictate a question or attach a photo or PDF
- Full audit trail of every question and answer
08
Communications Board
Share changes and lessons learned with a whole home, or with every home across the operator.
- A board per care home plus an operator-wide board
- Comments and reactions on every post
- Photos and files attached where they belong
09
CareCommandIM
Instant messaging for senior colleagues across the operator, kept inside CareCommandOS.
- An operator room plus private one-to-one chats
- Photos, files and voice notes never leave the system
- Read receipts and unread counts
10
Archive and retention
Closed records are held read-only and removed automatically once their retention period has passed.
- Archived records cannot be edited or deleted
- Retention periods you set per record type
- Restore anything back to the live record
EXPLORE MORE
Other parts of CareCommandOS
- Care home management softwareThe whole system in one place: residents, staff, audits, incidents and governance.
- Care planning softwareCare plans, risk assessments and reviews in one living resident record.
- Audit & CQC compliance softwareAudits, findings, actions and the evidence behind every score.
- Training matrix & staff complianceTraining, competencies, supervisions, DBS and right-to-work with expiry warnings.
- Incident reporting softwareFalls, injuries, medication errors and safeguarding concerns followed through to closure.
One record, from the floor to the boardroom
Works on the office computer and on a phone at the bedside, with the same permissions, the same records and the same evidence trail.